benham and reeves
繁 En
Property management service

London property management

Owning a property in any overseas market comes with multiple ongoing responsibilities. Regulations continuously evolve and maintenance requests do not wait, especially given tenants’ expectations for timely responses. Managing all these things from another country altogether adds an extra layer of complexity.

We at Benham & Reeves have thoughtfully structured our property management services to help reduce this burden. Thanks to our six decades of experience in London’s competitive residential sector, we assist you with tailored management solutions.

Fully managed services

We handle all crucial tasks on your behalf, regardless of your location, from tenant move-in to tenancy completion. Your dedicated property manager oversees the smooth day-to-day running of your asset.

If your property is newly built, we also take care of snagging inspections and developer handover. For existing homes, we help arrange professional cleaning, repairs, decoration and furnishing; all of this is done to ensure the property is presented correctly before occupation.

Fully managed

Core management services

We ensure every property managed by us is prepared and presented systematically before letting. This can include steps like snagging, maintenance works, running any compliance checks and presentation upgrades.

We ensure all tenancy deposits are processed in accordance with UK legislation under a relevant government-approved scheme.

Our management operates under senior legal expertise and ensures compliance with current landlord obligations, safety regulations and tenancy legislation.

We arrange an independent inventory clerk who conducts a detailed condition schedule at the time of move-in.

All properties under our portfolio are managed proactively. We arrange routine inspections that help identify potential issues before they develop into major concerns and timely repair work is carried out to maintain the property’s condition.

Our long-standing relationships with established and experienced London-based contractors result in reliable, quality, durable and responsive work.

We handle out-of-hours emergencies, too, including plumbing, electrical, or security issues. Our round-the-clock response system ensures tenant safety and asset protection.

Whether your property is under full management or not, we offer secure key storage.

Our accounts department monitors timely rental payments. In case of payment delay, we contact tenants promptly and minimise arrears.

If instructed, we also arrange settlement of recurring payments such as utilities, ground rent and service charges.

If you own more than one property, we help prepare consolidated financial summaries, covering income and expenditure, upon request.

Upon completion of a tenancy, our team can schedule a formal check-out inspection against the original inventory. In case of any disputes during this process, we liaise with both parties to reach a resolution.

If your property is temporarily unoccupied, we can carry out periodic inspections, arrange necessary works and oversee administrative matters to ensure your investment is safeguarded.

Tenant find and rent collection

If, as a landlord, you wish not to use the full management, we offer a tenant sourcing and rent collection service. Our marketing approach carefully combines different strategies that focus on digital exposure, major UK property portals, database outreach and branch-level promotion across London. We coordinate viewings efficiently and keep disruption to a bare minimum.

Tenant find & collect

You require an EPC legally before letting the property. If instructed, we can get your property assessed and certified.

Our professional lettings team will arrange viewing appointments and provide structured feedback.

We ensure prospective tenants undergo financial and background checks to thoroughly verify suitability.

We ensure that all tenancy agreements are professionally prepared in line with current UK regulations.

We handle the negotiation of tenancy extensions and prepare the necessary documentation on your behalf.

If, as a landlord, you own multiple properties in London, our finance team manages rent collection and distribution across your portfolio.

Frequently asked questions

This service includes all sorts of preparation that is required before letting your property, including tenant sourcing, deposit registration, rent collection, legal documentation, maintenance coordination, emergency response and tenancy completion procedures.

In simple terms, working with a professional agent reduces the risks involved when managing a property from overseas and ensures compliance with UK legislation. It also gives you the freedom to focus more on returns and not on daily operational issues.

Timely inspections help our team prevent problems before escalation. Thanks to our 24/7 response rate, emergency matters, too, are handled easily.

Yes, our service entails this. A major chunk of our clientele comprises international buyers and landlords. We have managed long-standing relations with our clients thanks to structured and transparent communication. This gives overseas landlords the confidence and convenience to manage their London assets remotely.

Yes, you can do this, subject to reviewing the existing agreement with your current agent. Get in touch with our team and we will guide you through this transition process.

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